| #1863827 in Books | Jossey-Bass | 2001-04-26 | Original language:English | PDF # 1 | 9.29 x.83 x6.30l,1.04 | File type: PDF | 240 pages | ||0 of 0 people found the following review helpful.| Dry As Dust And Now Out of Date|By R. E. Thompson|Written by academic authors -- as a textbook, perhaps. I slogged through the entire book, hoping to find something about the nature and resolution of personal conflicts online. It's about online formal dispute resolution, written for practitioners in that field and users of such a service. Presumably this book was ground-breakin||"At last! The definitive response for those wondering how consumers will fare in the e-commerce world. Practical solutions for creating the 'clean, well-lighted' global electronic marketplace." (Scott Cooper, manager for technology policy, Hewlett-Packard)
An essential tool for dispute resolution professionals as well as for anyone considering using dispute resolution in their lives and work, Online Dispute Resolution explains the many diverse and unique applications of doing conflict resolution online. The expert authors examine the tremendous growth of online dispute resolution-including its use by eBay and other e-commerce companies-and reveal the enormous possibilities to come, along with the many employment opportunit...
You easily download any file type for your device.Online Dispute Resolution: Resolving Conflicts in Cyberspace | Ethan Katsh, Janet Rifkin. I was recommended this book by a dear friend of mine.
